WHAT OUR CLIENTS SAY
DORIS BIGGINS - Lewes
Shutters cannot be returned once ordered as they are bespoke made to fit your windows. If there are any manufacturing defects then we will replace for free.
DO YOU ACCEPT RETURNS?
Mark Sanger has over 20 years’ experience in the design & build business and has a keen eye for that perfect look.
Clients return to him time
and time again for expert
advice & guidance
on the design and installation of
shutters for their homes and
Warranty terms are applicable to all products delivered by Richmond Shutters
•The colour fastness is warrantied for 3 years
• Workmanship is warrantied for 3 years
• Hardware is warrantied for 1 year
• Stainless steel hardware is
warrantied for 3 years
Thank you Mark, we are over the moon with our new shutters, they really finish our rooms off perfectly.
Mark was extremely efficient and reliable and
we would not hesitate to recommend him.
Hannah – Richmond
We can ship to any country in the world. Our products arrive from China by sea but for that urgent order we have an airfreight service.
WHICH COUNTRIES DO YOU SHIP TO?
TIIFFANY HOLMES - Richmond
There is no minimum order amount though we know that once you order one you will want to decorate your whole house with our shutters !
WHAT’S THE MINIMUM ORDER AMOUNT?
” We have recently extended our farmhouse for business purposes and used Richmond Shutters for all the windows in the new extension and the old part of the house where the windows range from Georgian sashes to 1930s casements with leaded lights. Having not used shutters before I called a number of companies that were advertising on the internet and found the initial phonecall with Richmond Shutters to be the most responsive and informative. They came for a site visit promptly and we had a really in depth design discussion about the scheme, where we talked about the individual quirks of some of my windows, colours, finishes, styles of shutter and size of louvres. Richmond Shutters dealt with my project in a friendly yet professional way and what I liked was that this was clearly not some fly-by-night company, but one with years of design experience, so that all my questions could be confidently and accurately answered and nothing was a problem.
After the initial site meeting and a few subsequent phone-calls, just to ensure that details were exactly as I wanted them, the bespoke shutters arrived about 8 weeks later and were fitted on time and to budget by Richmond Shutters.
I’m really delighted with them, and would not go back to curtains or blinds now. The shutters (some are white and for others, in the bedrooms, I chose colour) are elegant and really well made and they have given the farmhouse a clean almost French stylishness which has been commented on by many visitors.”